Terms of
Service.
The terms that govern this site and every order placed on it. Written to be read, not skimmed past — there are nine clauses and no surprises in them.
- 01Clause
The operator
ceymphony.com is operated by Ceylent Private Limited, Ja-Ela, Western Province, Sri Lanka. Placing an order or using this site means you accept these terms.
- 02Clause
Orders
An order is an offer to purchase; it’s accepted when we dispatch it. We may decline or cancel an order — for example where stock has run out or payment fails — and anything already paid on a declined order is refunded in full.
- 03Clause
Prices
Prices are listed in Sri Lankan rupees and include island-wide shipping. They may change between visits; the price at the moment you place the order is the price that holds. Obvious listing errors may be corrected before dispatch, with the option to cancel in full.
- 04Clause
Product descriptions
Scent is personal — notes, longevity and character are described honestly and measured on real skin, but how a composition wears on yours will be your own. Descriptions are given in good faith, not as a guarantee that a fragrance will read identically on every body.
- 05Clause
Using the product safely
Eau de parfum is flammable and for external use only. Keep it away from heat, flame, eyes and children. If you have sensitive skin, test on a small area first. The full ingredient (INCI) list for any movement is disclosed on request.
- 06Clause
Returns and refunds
Returns and refunds are governed by the refund policy, which forms part of these terms.
- 07Clause
Our content
The Ceymphony name, wordmark, compositions, photography and the words on this site belong to Ceylent Private Limited. Don’t reproduce them commercially without asking first — we usually say yes to honest requests.
- 08Clause
Liability
Nothing in these terms removes rights you hold under Sri Lankan consumer law. Beyond what the law requires, our liability is limited to the price of the order concerned.
- 09Clause
Governing law
These terms are governed by the laws of Sri Lanka, and any dispute falls to the courts of Sri Lanka.
Queries or clarifications — hello@ceymphony.com or +94 75 555 7222.